High Performing Teams


It’s not easy to develop high performing teams where everyone works together and towards the same goals. If you want to harness the different skills and attributes of the people within your organisation, it’s important to focus on helping leaders to understand what makes a team tick and to put the effort into actions that make a real difference. No team is the same, but the things that help make them perform better and become a success have been explored in-depth, giving us the opportunity to focus on the key things that will help make a difference.

This course will give attendees the knowledge and skills required to develop and nurture their team, ensuring they are better able to meet the challenges of your organisation and to meet business goals.


Harnessing a team’s full potential can often be a daunting task, and leaders need to be able to analyse the performance of their teams and focus on each individuals’ key attributes to ensure they are getting the best out of them. We all know that teams can achieve far more than people working individually, and this training course will help ensure that managers are given all the skills necessary to enhance their team’s performance and inspire them to success.

Topics covered:

  • Types of Team – Exploring the different types of teams and where the participants fit into the structure, highlighting the importance of each area.
  • Desert Survival – An interesting, engaging and thought-provoking activity that helps participants appreciate different team roles and how they work with others. It focuses on the issues of poor communication, poor influencing and ‘groupthink’.
  • What Makes a High Performing Team? – Examining the elements that make for a high performing team and deciding what the participant’s current situation is with regard to being in an effective team.
  • Why Teams Fail – Understanding the typical issues that lead to the failure of teams and consequently impact on performance. Identifying where these issues have led to the participant’s own failures.
  • Stages of Team Formation – Using Tuckman’s model to help appreciate the development process of teams and how they progress and establish maturity. Focusing on how the good leader can adapt their style to suit the needs of the team during each stage.
  • Measuring Contribution – Identifying the participants’ contribution to the team in their role as leader. Using a YouTube video to highlight the methods of adapting and utilising their skills to good effect, and finally completing an activity to embed the learning.
  • Managing Conflict – Using the Thomas-Kilmann Conflict Grid to explore how conflicts occur and what can be done to avoid and manage them. This includes a questionnaire, YouTube video and exercise to help drive the learning points home.
  • Communicating as a Team – Appreciating how poor communication can be the key cause of conflict within teams and establishing how common problems can be avoided.
  • Building Effective Relationships – Discussing how best to develop effective relationships with others and using an activity to help highlight the key learning points.

Who should attend

The training would be suitable for managers, leaders, supervisors and anyone else that needs to work with a team.

Requirements for Attendees